TRAVEL AGENCY MANAGEMENT

This lesson provides  overview of the travel industry. In this lesson students will explore how the industry functions, roles, types  of travel agencie.

This lesson introduces the basic organizational structures of a travel agency, highlighting key departments, roles & responsibilities within a trvel agency and the business model of travel agencies.

This lesson explore human resource management in it fields...

This lesson explore financial management within a business. It highlights budgeting and financial planning, Mananging cash flow and financial statements and Pricing strategies and commision structures.

This lesson explores Negotiating with airlines , hotels, and tour operators , Building and maintaining relationships with suppliers and Contract management. 

This lesson focuses on Understanding customer needs along with some sub-topics. It emphasizes the importance of personalized service and how understanding customer needs enhances customer engagement, improve overall service quality, satisfaction,and loyalty in a travel agency setting.

In this lesson students will learn about Creating personalized travel experiences, Managing customer expectations and Handling complaints and feedback effectively.

This lesson introduces students to the concept of Customer Relationship Management (CRM) within the travel and tourism industry. A strong focus  Customer Relationship Management CRM can significantly enhance the effectiveness of travel agencies. By leveraging CRM tools, implementing personalized strategies, and fostering strong customer relationships, agencies can build long-term loyalty and improve overall business performance. 

This lesson provides an overview of the principles of marketing as they apply to the travel and tourism industry.

This lesson covers techniques and strategies used in travel agencies to effectively enhance their sales effectiveness and achieve long-term success. 

This lesson introduces students to the overview of travel agency management.

It covers Online booking systems and platforms, itinerary management and others in the travel industry.

This lessson explore the role of data analytics in travel agency management. Alongside some sub-topics.

This lesson provides an overview of the legal and regulatory framework governing the travel industry. Students will learn about licensing and accreditation requirements, consumer protection laws and the likes...

This lesson introduces Eco-friendly travel practices and Sustainable tourism development.

This lesson explore "Emerging Trends" in travel industry under three sub-topics.